Now more than ever, we are by your side

Crèdit Andorrà measures in front of COVID-19

In these exceptional circumstances due to the uncertainty caused by the SARS-CoV-2 (COVID-19) pandemic, we at Crèdit Andorrà want to keep you up to date with all the relevant information.
The Bank has put in place a number of measures with a view to protecting people’s health and continuing to offer services to our customers with the maximum guarantees.
Now more than ever, we are by your side.

The Crèdit Andorrà branches listed below will remain open from 9.00 am to 2.00 pm from Monday to Friday.

We also remind all businesses that remain active during this time that they have access to our ATMs 24 hours a day 7 days a week.

In addition, to facilitate the provision of service to our customers, we provide you with an interactive map of the network of Crèdit Andorrà ATMs.

We at Crèdit Andorrà recommend that you avoid, as far as possible, visiting our branches and that you instead use the alternative channels you have at your disposal. For example, e-Crèdit online banking, the Línia Directa Crèdit telephone banking service, and the extensive network of ATMs, deposit machines and change dispensers.

With Crèdit Andorrà you have the option to view your positions and perform the most common transactions through the digital channels (website and app) at any time.

If you have not yet downloaded the e-Crèdit app, you can do so from the following links:

 

You can check the main recommendations for using online banking here.

You still haven’t signed up to e-Crèdit and you need it?

If you are already a Crèdit Andorrà customer and you have not yet signed up for e-Crèdit, call +376 88 88 88 to register over the phone without needing to go to your branch.

Línia Directa Crèdit is a telephone banking service that operates from Monday to Friday 8.30 am to 6.00 pm. It allows you to resolve any doubts, check your accounts and perform transactions easily, quickly and securely, without needing to go to your branch.

Crèdit Andorrà has set up a direct information phoneline for our customers with information about financial aid, the characteristics of this aid and the procedure to follow to request the extraordinary financing facility established by the Government:

 

More information

  • Go to Crèdit Bròker to stay up to date with the stock market on a daily basis.
  • You can also access the Research blog, with the latest news in the world of finance and economics written by the team of analysts at Crèdit Andorrà Group.

Due to the exceptional circumstances caused by COVID-19, the Government of Andorra has set up a solidarity fund to which you can contribute with a donation to help combat the impact of the pandemic.

You can make a transfer for the amount you wish to the following current account:

IBAN: AD60 0003 1101 1227 9711 0101

PAYEE: GOVERNMENT OF ANDORRA

CONCEPT: COVID-19 donations

More information

Go to Creditvida.ad to organise your sick leave and bills with one click.

We recommend you follow us on social media to stay up to date with all the latest information from Crèdit Andorrà.

The Bank continuously follows the guidelines set by the relevant authorities, and our entire team is united in the goal of being close to people, families and business in order to detect any needs they may have. This goal puts into practice the values that define Crèdit Andorrà Group: empathy and closeness, capacity for service, being pioneers and commitment to people.

We at Crèdit Andorrà want to express our support to all employees and, in general, to Andorran society, which at this time is directly suffering the consequences of this pandemic. Our support also extends to all healthcare workers and people who are demonstrating their level of dedication, efficiency and generosity in containing the coronavirus pandemic.

#WeAreByYourSide
#WeWillGetThroughThisTogether